📖 Bulk SMS End User Guide

SMS Summary Report

The SMS Summary Report shows a per-batch breakdown of all your SMS sends. Access it from SMS → SMS History → Summary in your member portal.

Each row in the summary report shows:

1. Destination Number — the recipient's mobile number
2. Group ID — used to trace and filter SMS history by batch
3. Total SMS Delivered — messages confirmed delivered to the Telco SMSC
4. Total SMS Sent — total submitted to the carrier
5. Total SMS Undelivered — messages that could not be delivered
6. Total SMS Pending — queued, awaiting submission to the carrier
7. Total SMS Failed — rejected at the carrier SMSC (not charged)
8. SMS Message — the content of the message sent

See also: SMS Delivery Details Report → for per-status explanations.