☁ Cloud Queue System

Queue Management Without WhatsApp — Flat Monthly Rate

Cloud QMS gives you the full power of a professional queue management portal with no WhatsApp fees, no WABA registration, no per-message charges. Customers queue via QR code and watch the TV display.

💬 WhatsApp Us Request Free Demo → View All Plans

Product Comparison

Cloud QMS vs WhatsApp QMS

Same portal, same features — only the customer notification method differs. Choose what suits your business.

☁ Cloud QMS — This Product

Customers wait on-site and watch TV display

TV display + voice TTS on every call
No WhatsApp or WABA registration needed
No per-message charges — SGD 70 flat/month
Works for customers without WhatsApp
Same full analytics portal as WhatsApp QMS
Best for clinics, banks, government offices

💬 WhatsApp QMS

Customers can wait off-site anywhere

WhatsApp notification when called
Customer can wait in car, café, home
TV display also included
WABA registration required (1–3 days)
SGD 0.05 per WhatsApp message sent
SGD 35/month + messaging cost

💡 Upgrade anytime: Start with Cloud QMS and add WhatsApp later — no data migration, same portal, no downtime. Ask us →

TV Display + Voice TTS

Large TV Display with Automatic Voice Announcement

Open the TV display URL on any Smart TV or monitor via browser — no hardware box required. The currently-serving queue number appears in large text. A chime plays and voice announces automatically.

"Now serving 7002, please proceed to Reception." Voice can be toggled ON/OFF. YouTube promotional video plays while customers wait. Auto-refreshes every 3 seconds.

Any Browser — No Hardware Box Voice TTS Announcement Sound Alert Every Call Voice ON / OFF Toggle YouTube Video Support Multi-Screen Support

Staff Queue Control

Full Staff Control Panel — One Click Calls Customer

Staff log in to the web portal from any browser — desktop, tablet, or phone. Queue Control shows the current waiting list. Press NEXT — the TV display updates instantly and a sound alert plays.

Rename counters to meaningful names like "Reception", "Cashier A", or "Dr. Ahmad". Names appear on the TV display, customer queue page, and all reports automatically.

NEXT → TV Display Updates Instantly SKIP — Mark Absent RECALL — Re-announce Number CUT — Priority Queue PUSH — Transfer Dept Custom Counter Names

Analytics & Reports

Complete Analytics — Calendar, KPI & Customer Database

Monthly calendar shows each day's total requests, serve rate, and average wait time — colour coded green, amber, or red. Click any day for a full service type and counter performance breakdown.

KPI Analytics covers average wait time, peak hour, counter rankings, and serve rate. Customer List auto-captures every visitor — searchable, exportable as CSV for marketing follow-up.

Monthly Calendar View Avg Wait Time Colour-Coded Peak Hour Chart Counter Rankings 🥇🥈🥉 Customer Database CSV & PDF Export

Pricing

Cloud QMS Pricing

No WhatsApp fees. No per-message charges. Simple flat monthly rate.

Cloud QMS — One-Time Setup

^SGD199

one-time setup fee · includes training

SGD 70 / month Unlimited queue tickets · no per-message charges ever

• No WhatsApp or WABA registration needed
• No per-message fees — completely flat rate
• No long-term contract · cancel anytime
• 30-day satisfaction guarantee

Get Pricing & Demo → Want WhatsApp notifications? See WhatsApp QMS →

Everything Included

Unlimited queue tickets daily
Unlimited queue types & counters
TV display + Voice TTS announcement
Full admin web portal access
KPI analytics — 8 report sections
Queue calendar & monthly reports
Customer database & CSV export
Customer feedback star ratings
Staff session log & audit trail
Appointment booking module
7+ years local support

💡 Upgrade anytime: Add WhatsApp notifications later by upgrading to WhatsApp QMS — no migration, no downtime, same portal.

FAQ

Frequently Asked Questions

Does Cloud QMS require WhatsApp?▾

No — not at all. Cloud QMS has zero dependency on WhatsApp. Customers watch the TV display to know when their number is called. No WABA, no messaging fees, no Meta approval needed.

What if a customer misses their number on the TV?▾

Staff press RECALL — the number is re-announced on the TV display with a sound alert and voice TTS. This is Cloud QMS's equivalent of WhatsApp recall.

Does it work on any TV or screen?▾

Yes. Open the TV display URL in Chrome on any Smart TV, laptop, or PC connected to a monitor. No special hardware, no HDMI box, no app install on the TV.

Can I upgrade to WhatsApp QMS later?▾

Yes — very easily. Both products use the exact same portal. Upgrading just means connecting a WABA account. All queue data, staff accounts, counter names, and history are preserved with zero migration effort.

How many counters and service types can I have?▾

Unlimited — included in the monthly subscription. Create as many service types and counters as needed. Each counter can be renamed to anything you like.

Is there a free demo I can try?▾

Yes — visit www.queuesystem.my/free-demo-cloud-qms.php to scan a real QR code, join a real queue, and see the TV display update live. No sign-up or payment required.

Start with Cloud QMS — No WhatsApp Fees

Full queue management power. Flat monthly rate. No per-message charges, no hardware, live in 24 hours.

💬 WhatsApp Us Now Request Free Demo → See WhatsApp QMS Instead

Queue Management Without WhatsApp — Flat Monthly Rate

Cloud QMS vs WhatsApp QMS

☁ Cloud QMS — This Product

💬 WhatsApp QMS

Large TV Display with Automatic Voice Announcement

Full Staff Control Panel — One Click Calls Customer

Complete Analytics — Calendar, KPI & Customer Database

Cloud QMS Pricing

Frequently Asked Questions

Start with Cloud QMS — No WhatsApp Fees

WhatsApp & WABA

SMS & Email API

Queue System

Developer & API Guides

Resources & Compliance