Main
🏠 Home ℹ️ About Us
WhatsApp
💬 WhatsApp Business API (WABA) 🔐 OTP & TAC via WhatsApp 🤖 WhatsApp + AI Chatbot 🔵 Blue Tick Verification 🤖 AI Chatbot & Auto-Response 🎨 Automation Flow Builder 🔘 Interactive Messages 💡 Automation Use Cases 📱 Business App Coexistence
SMS
📱 One-Way Bulk SMS 🔒 Two-Factor Authentication (2FA) 🌏 Global SMS Coverage ⚡ SMS API
Email & API
✉️ Email Service Overview 🔌 Email SMTP API 🛠 REST API Reference
Queue System
🏢 Queue System Overview 💬 WhatsApp QMS ☁️ Cloud QMS ⚡ Cloud + WhatsApp QMS 📖 Cloud & WhatsApp QMS Guide 🎯 Request Free Demo
Pricing
💰 Full SGD Rate List 🛒 Buy SMS Credits
Support
📩 Contact Us ❓ FAQ 📖 End-User Guide ⚠️ Service Advisory
🔑 Login 📝 Register Free

Chapter 11 · Part 1

Export Gmail Contacts to CSV

Already have your contacts in Gmail? Export them as a CSV, then reformat so the phone number comes first and your column titles use iSMS tokens. Then it’s ready to upload.

From Gmail contacts to an iSMS-ready CSV

The export itself is quick — the key step is reformatting the file so it matches the iSMS CSV format (phone number first, titles wrapped in % … %).

  1. 1

    Open Google Contacts

    In Gmail, open the apps menu and go to Contacts.

    Gmail apps menu with Contacts option. Contacts selected from the Gmail menu.
  2. 2

    You’re in Google Contacts

    The Contacts page opens, listing everyone in your account.

    The Google Contacts interface.
  3. 3

    Choose Export

    Click More (or the menu) and select Export.

    Export option in Google Contacts.
  4. 4

    Export as Google CSV

    Pick which contacts to export, choose Google CSV, then click Export.

    Export dialog with Google CSV format selected.
  5. 5

    Open it in a spreadsheet

    Open the exported file in Excel or OpenOffice, pick the correct import format, and click OK.

    Import format selection when opening the Gmail CSV.
  6. 6

    Spot the format difference

    Gmail puts phone numbers in a later column, but iSMS needs the phone number first. You’ll rearrange this next.

    Gmail CSV with phone numbers in the last column. Comparison of Gmail format vs iSMS format.
  7. 7

    Get the iSMS sample

    In iSMS, go to SMS → Compose SMS → CSV Compose and click CSV Sample to download the correct template.

    CSV Compose page in iSMS. Downloading the CSV sample. The iSMS CSV sample format.
  8. 8

    Reformat to match

    Rearrange so the phone number is in the first column, and wrap each column title in % … % — for example %name%.

    Reformatting the Gmail CSV to match iSMS. The finished, correctly formatted CSV.
  9. 9

    Save as Text CSV

    Save the file in Text CSV (.csv) format.

    Saving the file as Text CSV.
  10. 10

    Upload to iSMS

    Upload your reformatted CSV in CSV Compose and send your messages.

    Uploading the CSV in iSMS CSV Compose.

The reformat that matters

Gmail export
Name, Email, …, Phone
iSMS format
%phoneno%, %name%, …

Move the phone number to the first column and wrap each heading in % … % so iSMS can read and personalise the file.

The one step that matters most: move the phone number to the first column and wrap your headings in % … %. That’s what turns a Gmail export into a file iSMS can read and personalise.
Need help?
Our team is happy to assist with anything in this guide. Contact us →
💬