SMS Illegal Content Prohibition

User Responsibility for Message Content

The iSMS platform is a messaging infrastructure service. Bulk SMS Singapore · Powered by iSMS Malaysia · MobiWeb Sdn Bhd does not author, review, or endorse any message content sent by users. By using the iSMS platform, you — the user — accept full and sole responsibility for all content transmitted through your account, including ensuring that such content complies with all applicable Malaysian laws and regulations.

MobiWeb reserves the right, but is not obligated, to monitor, filter, or block any message content at its sole discretion. The existence of automated filters does not transfer content responsibility from the user to MobiWeb, and does not guarantee that all prohibited content will be detected or blocked prior to transmission.

Prohibited Content Categories

The following categories of content are prohibited on the iSMS platform. This list is illustrative and not exhaustive — MobiWeb reserves the right to determine whether any content constitutes a violation of this policy:

Enforcement & Consequences

MobiWeb operates automated content filters on the SMS gateway as a reasonable precaution. However, these filters do not constitute a guarantee of detection, and their presence does not in any way limit the user's sole responsibility for message content.

Where prohibited content is detected or reported, MobiWeb may take any or all of the following actions at its sole discretion:

• Block and prevent delivery of the message in question
• Suspend or permanently terminate the user's iSMS account without prior notice
• Report the activity to MCMC, the Royal Malaysia Police, Bank Negara Malaysia, or any other relevant authority
• Preserve and disclose account records and logs to authorities upon lawful request
• Pursue civil remedies against the user where MobiWeb suffers loss or damage as a result

MobiWeb's Limitation of Liability

Bulk SMS Singapore · Powered by iSMS Malaysia · MobiWeb Sdn Bhd acts solely as a messaging infrastructure provider. We do not exercise editorial control over message content and are not responsible for any content transmitted by users through the iSMS platform. You agree to fully indemnify, defend, and hold harmless Bulk SMS Singapore · Powered by iSMS Malaysia · MobiWeb Sdn Bhd, its directors, officers, employees, and agents from any and all claims, penalties, fines, damages, or legal costs arising from your use of the platform in violation of this policy or any applicable law.

MobiWeb reserves the right to amend this prohibited content policy at any time without prior notice. Continued use of the iSMS platform constitutes acceptance of the current policy.

Applicable Legal Framework

Content transmitted through telecommunication devices in Malaysia may give rise to liability under applicable law, including but not limited to:

• Communications and Multimedia Act 1998 (CMA) — Section 211 & 233 (offensive content)
• Penal Code (Malaysia) — offences relating to threats, fraud, and defamation
• Personal Data Protection Act 2010 (PDPA)
• Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA)
• Computer Crimes Act 1997